The Department of Health and Counseling Services provides oversight of the health and counseling services Oakwood University students need. These services are provided to currently enrolled students and alumni who may have questions about previous health records. Our qualified team includes an experienced registered nurse who serves as the Director (ext. 7482), a professional Program Manager to oversee the insurance needs and assist with health records (ext. 7480), and licensed professional counselors (ext. 7484 and 256-334-9572).
Health and Counseling services work closely as a liaison with Huntsville Hospital Physician Care clinic located at 1863 Sparkman Drive, Huntsville, AL 35816 to meet the medical needs of Oakwood University students. This is not an acute care facility but a clinic for established patients to receive primary care. The Physician Assistant, R. Dossman, who provides patient care at the clinic can become the primary provider while the student attends the university if needed. The clinic hours are 8:00 a.m. to 10:45 a.m. and 1:00 p.m. to 4:30 p.m. Monday-Thursday and 8:00 a.m. to 10:45 a.m. Friday. The contact number for the clinic is (256) 265-0095. This clinic is open during the summer break for students who need services and remain in the Huntsville area.
For medical and mental health emergencies after hours, contact the residence hall deans and/or the OU Public Safety Department at (256) 726-7375. For any perceived life-threatening emergencies on or off campus, please dial 911. Emergency care should never be delayed due to the inability to reach Health Services or Public Safety.
Health Insurance
All students are required to have health insurance coverage while attending Oakwood University. Students may utilize their own personal insurance or acquire the insurance provided by the university. It is imperative that students pay attention to the enrollment and waiving due dates. International students who have cleared will be charged and enrolled into the UnitedHealthcare Student Resources insurance plan that is currently in place.
All new students enrolled at Oakwood University are required to enroll in CastleBranch, a compliance tracking program, to assist with the management of student insurance waivers, enrollment forms, immunization records, and health forms. Students are required to create an account (KW02im Compliance Tracker for Oakwood University) and upload documents to: portal.castlebranch.com/kw02. All other students are asked to upload their insurance selections via this link and select the enrollment or waiver form. A Google account is needed: https://linktr.ee/oakwoodhealthservices . You will receive an email confirming that your document was received. If not, please follow up.
Counseling Services:
Students who need professional counseling may reach out to Health and Counseling Services at 256-726-7480/7482 and 256-334-9572.
**Telehealth Services:
Students have 24-hour access to medical and mental health providers via HealthiestYou a national telehealth program: www.telehealth4students.com. This service is available for students enrolled in the UHCSR insurance plan. Students with other insurance will have to pay a fee for the virtual visits. Students may visit the website for additional information.
The Division of Student Life and Mission is here to serve and support Oakwood University students! Questions should be directed to 256-726-7480/7482.
988 Suicide & Crisis Lifeline: Call, text, or chat 988.